Project management software has become the backbone of successful teams worldwide. As we navigate through 2026, choosing the right platform can make or break your team's productivity.
Teamwork.com has been a popular choice for years, particularly among agencies, consultancies, and client-focused teams. But is it still worth your investment in 2026?
This comprehensive review examines everything you need to know about Teamwork. We'll explore its features, pricing, strengths, and weaknesses to help you make an informed decision.
What Is Teamwork?
Teamwork is a cloud-based project management platform designed specifically for client work. Unlike generic PM tools, it focuses on the unique needs of service-based businesses.
The platform combines traditional project management with client collaboration tools. It helps teams track time, manage resources, and maintain profitability across multiple projects.
With over 16,000 businesses using the platform, Teamwork has established itself as a serious contender in the project management space. Teams log over 40 million billable hours annually through the system.
The software caters to various industries including:
- Marketing agencies
- IT consulting firms
- Creative teams
- Professional services
- Software development companies
- Business development teams
Key Features That Matter in 2026
Project Management Essentials
Teamwork delivers solid foundational features that teams expect from modern PM software.
Task Management:
- Create and assign tasks with detailed descriptions
- Set deadlines and priorities
- Break projects into subtasks for better organization
- Add task dependencies to prevent bottlenecks
- Use recurring tasks for regular activities
- Track task completion percentages
Multiple Project Views:
- List view for straightforward task browsing
- Board view (Kanban) for visual workflow management
- Gantt charts for timeline planning
- Table view for data-heavy projects
- Calendar view for deadline visualization
Templates and Automation:
- Save projects as templates for quick setup
- Create task list templates for recurring work
- Automate repetitive workflows
- Set up automated notifications and reminders
Time Tracking and Billing
Time tracking capabilities are particularly strong, with reviewers praising the seamless integration with client billing and the ability to monitor project milestones.
Built-in Time Tracker:
- Start and stop timers directly from tasks
- Log time manually when needed
- Track billable vs. non-billable hours
- View time logs across projects and team members
- Generate detailed time reports
Financial Management:
- Set project budgets and track spending
- Monitor profitability in real-time
- Create and send invoices from the platform
- Track estimated vs. actual time spent
- Calculate hourly rates and project costs
Client Collaboration Tools
One of Teamwork's standout features is its focus on client management.
Client Portals:
- Give clients access to project information
- Share progress without constant emails
- Maintain transparency with stakeholders
- Control what clients can see and do
- Brand portals with your company identity
Client Communication:
- Use built-in messaging for project discussions
- Keep all communications in context
- Attach files directly to conversations
- Mention team members and clients
- Create threaded discussions for clarity
Resource and Workload Management
The Grow plan includes workload and capacity management features that help teams understand resource availability.
Capacity Planning:
- See who's overbooked and who has availability
- Balance workload across team members
- Plan resources alongside calendar events
- Forecast resource needs for upcoming projects
- Prevent team burnout with visibility
Resource Scheduling:
- Allocate team members to specific projects
- Track utilization rates
- Manage retainers and recurring work
- Adjust allocations based on priorities
TeamworkAI Integration
The platform now includes AI-powered features that reduce administrative work by turning updates into tasks and answering questions about resourcing or profitability instantly.
AI-Powered Assistance:
- Convert messages into actionable tasks
- Get instant answers about project status
- Automate routine administrative work
- Improve efficiency with smart suggestions
Reporting and Analytics
Understanding project performance is crucial for continuous improvement.
Built-in Reports:
- Task completion rates per user
- Estimated vs. logged time per task
- Logged time per project and user
- Project profitability dashboards
- Custom reports (on higher plans)
- Burndown reports for sprint tracking
Analytics Capabilities:
- Track project completion trends
- Monitor team productivity metrics
- Assess resource utilization
- Identify bottlenecks and delays
- Generate insights for better decision-making
Integrations and Connectivity
Users appreciate the integration capabilities, particularly seamless connections with tools like Google Drive, Slack, and Salesforce.
Available Integrations:
- Slack for team communication
- Microsoft Teams for collaboration
- Google Workspace for file management
- HubSpot for CRM functionality
- Zapier for connecting other apps
- Harvest for additional time tracking
Mobile Access:
- iOS and Android apps available
- Manage projects on the go
- Track time from mobile devices
- Receive notifications and updates
- Access key features offline
Pricing Breakdown for 2026
Teamwork offers four different plans for project management software: the free tier, the Deliver tier ($10.99 per user per month), the Grow tier ($19.99 per user per month), the Scale tier ($54.99 per user per month), and the Enterprise tier with custom pricing.
Free Forever Plan
Cost: $0 (Forever)
What You Get:
- Up to 5 users maximum
- 2 active projects
- 100MB file storage
- Basic project views (Gantt, Board, Table)
- Task lists and project templates
- Milestones and messages
- TeamworkAI assistant access
- 2 custom fields
Best For:
- Small teams testing the platform
- Individual freelancers
- Personal project management
- Teams with minimal project needs
Limitations:
- Very limited storage space
- Only 2 projects at a time
- No client management features
- No integrations (except basic features)
- No advanced reporting
Deliver Plan
The Deliver plan costs $10.99 per user per month when billed annually, totaling $131.88 per user per year, or $13.99 per user per month when billed monthly.
What You Get:
- Everything in Free plan
- Minimum 3 users required
- 300 active projects
- 100GB file storage
- Unlimited client users
- Unlimited collaborators
- Automations
- Slack and Microsoft Teams integrations
- Client management features
- Intake forms
- Guest access
Best For:
- Small to medium teams
- Agencies with multiple clients
- Teams needing basic automation
- Growing businesses
Grow Plan
The Grow plan costs $19.99 per user per month when billed annually, totaling $239.88 per user per year, or $25.99 per user per month when billed monthly.
What You Get:
- Everything in Deliver plan
- Minimum 5 users required
- 600 active projects
- 250GB file storage
- Workload and capacity management
- Advanced budgeting features
- Robust reporting dashboards
- 50 project templates
- Burndown reports
- Project time budgets
- Custom fields
- Change history tracking
- All integrations supported
Best For:
- Medium to large teams
- Agencies with complex client work
- Teams needing resource management
- Organizations requiring advanced budgeting
Scale Plan
The Scale plan costs $54.99 per user per month when billed annually, totaling $659.88 per user per year.
What You Get:
- Everything in Grow plan
- Minimum 5 users required
- Unlimited retainer management
- Custom reports builder
- Resource scheduling
- Priority support
- Enhanced security features
- Advanced profitability tools
Best For:
- Large enterprises
- Agencies with complex operations
- Teams prioritizing profitability
- Organizations needing custom reporting
Enterprise Plan
Cost: Custom pricing (contact sales)
What You Get:
- Everything in Scale plan
- Dedicated account management
- Custom onboarding and training
- Advanced security and compliance
- Custom SLA agreements
- Volume pricing discounts
Best For:
- Large corporations
- Organizations with specific security requirements
- Teams needing hands-on support
Additional Costs to Consider
Teamwork Chat: Teamwork Chat is included with every paid tier but unlimited video calls cost extra, calculated based on total user count.
Video Features: Note that from January 2025, the beta video feature has been discontinued, meaning users can no longer make video calls with Teamwork Chat.
Storage: Additional storage can be purchased on all plans if you exceed your limits.
The Biggest Advantages
Designed for Client Work
Unlike generic PM tools, Teamwork is tailored for client-based teams with billable hour tracking, client dashboards, and profitability insights.
This specialized focus eliminates the need for separate invoicing or client communication tools. Everything you need for client projects lives in one platform.
Comprehensive Feature Set
Users appreciate the extremely granular permissions, allowing setup of any user configuration at the project level, plus templates for projects and task lists, capacity management, and custom login URLs.
The platform combines features from multiple tools:
- Project planning
- Time tracking
- Resource management
- Client communication
- Financial management
- Reporting and analytics
Strong Time Tracking
The built-in time tracking is accurate, easy to use, and integrates seamlessly with billing. Teams can eliminate manual errors and streamline their invoicing process.
Excellent Value for Money
Most users consider Teamwork to offer great value for money, highlighting its attractive pricing structure and extensive feature set.
The pricing structure allows for unlimited user collaboration without prohibitive costs. The free tier is very commendable with a five-user limit and ranks among the best free project management software available.
Intuitive User Interface
Right off the bat, Teamwork is a beautiful and easy-to-use project management system with an intuitive interface that makes adoption quick.
The clean layout and logical organization help teams get started quickly. Users appreciate the drag-and-drop functionality and visual project views.
Responsive Customer Support
Users report that support is responsive, friendly, and helpful, with a knowledge base covering almost every topic.
Teams can access assistance through:
- Email support
- Live chat
- Phone support (on higher plans)
- Comprehensive knowledge base
- Video tutorials
Real Collaboration Improvements
Teams report impressive results including 25% increases in project completion rates, 30% reduced timelines, and 95% client satisfaction.
The platform facilitates seamless integration among designers, developers, and project managers through real-time task assignment and progress tracking.
The Major Drawbacks
Steep Learning Curve for Larger Teams
Initial configuration for big teams or custom workflows can be time-consuming, often requiring dedicated IT resources and extensive planning.
Organizations with complex hierarchies may spend weeks fine-tuning:
- Permissions and access controls
- Custom workflows
- Integration setup
- Team structures
Pricing Escalates Quickly
The more users and features you add, the higher the cost, potentially creating a barrier for startups or freelancers.
While the base pricing seems reasonable, costs multiply as teams grow. A 20-person team on the Grow plan pays nearly $400 monthly.
Mobile Experience Needs Work
Users find the mobile UI not intuitive, making it challenging to navigate and utilize essential features effectively.
The mobile app has a lot of information but the mobile experience disappoints users who want to work on the go.
Common mobile complaints include:
- Difficult navigation
- Limited functionality compared to desktop
- Screens not optimized for mobile devices
- Hard to perform complex tasks
- Less intuitive interface
Limited Email Integration
The lack of email integration was a deciding factor for some users switching to different project management systems.
Users cannot communicate with clients through email directly from projects. All communication records must exist within the platform or separately in email.
Basic Kanban View
Compared to tools like Trello, the Kanban experience is less flexible and lacks automation depth.
Users accustomed to advanced Kanban features may find Teamwork's board view restrictive with:
- Limited customization options
- Fewer automated movements
- Basic visual workflow management
- Less flexibility than specialized tools
CRM Integration Gaps
While it supports HubSpot well, it still lacks direct CRM integrations with tools like Zoho or Freshsales.
Teams using other CRM platforms must rely on:
- Third-party connectors
- Manual data synchronization
- Potential data silos
- Reduced workflow efficiency
Performance Issues at Scale
Users running 100+ concurrent projects may experience slower load times or lags, particularly when generating complex reports or switching between multiple project dashboards.
This impacts productivity during peak usage and may require additional infrastructure investment for larger organizations.
Reporting Could Be More Advanced
Users find missing features in reporting capabilities frustrating.
While basic reports exist, teams needing sophisticated analytics may find limitations in:
- Custom report creation
- Data visualization options
- Advanced filtering capabilities
- Automated report scheduling
Interface Can Feel Cluttered
Users find the bulky task management interface somewhat challenging and cluttered, complicating access to crucial information.
When lots of comments accumulate on tasks, finding important information becomes difficult. The interface can feel overwhelming for new users.
Missing Features
Users find missing features particularly in invoicing options frustrating.
Some teams report disappointment with:
- Limited invoicing customization
- Gantt chart customization restrictions
- Storage constraints on lower plans
- Lack of certain automation options
Who Should Use Teamwork in 2026?
Ideal Users
Agencies and Consultancies: Teams doing client work benefit most from Teamwork's specialized features. The client portals, billable hour tracking, and profitability insights are perfectly suited for this audience.
Marketing Teams: In-house and agency marketing teams appreciate the collaboration tools, project templates, and resource management capabilities.
Professional Services: Consulting firms, law offices, and other service providers find value in the time tracking and billing integration.
Remote and Hybrid Teams: Teams working across locations benefit from centralized communication and real-time collaboration features.
Small to Medium Businesses: Organizations with 5-50 employees often find Teamwork hits the sweet spot of features and affordability.
Project-Intensive Organizations: Businesses managing multiple concurrent client projects appreciate the portfolio management and capacity planning.
Who Should Look Elsewhere
Large Enterprises (100+ Projects): Organizations at massive scale may experience performance issues and should consider enterprise-grade alternatives.
Kanban-Focused Teams: If your workflow centers around Kanban boards, specialized tools like Trello or Monday.com might serve better.
Solo Freelancers: Individual contractors may find the platform over-featured and expensive for their simple needs.
Teams Prioritizing Email Integration: If email workflow is critical, platforms with native email integration would be more suitable.
Budget-Conscious Startups: Very early-stage startups might struggle with the per-user pricing as they scale rapidly.
Teams Needing Advanced Reporting: Organizations requiring sophisticated business intelligence should consider platforms with more robust analytics.
How Teamwork Compares to Competitors
Teamwork vs. Monday.com
Monday.com offers:
- More extensive integrations
- More project templates
- 24/7 customer support
- More features in paid plans
- Better automation capabilities
Teamwork advantages:
- More affordable pricing
- Better free plan
- Stronger client management
- Built-in time tracking
- Better for billable work
Teamwork vs. Asana
Asana offers:
- Larger user base
- More third-party integrations
- Better mobile experience
- More modern interface
- Stronger for internal teams
Teamwork advantages:
- Better for client projects
- Integrated time tracking
- Client portals included
- Better billing features
- More suitable for agencies
Teamwork vs. ClickUp
ClickUp offers:
- More customization options
- More features overall
- Better Kanban functionality
- More views and perspectives
- Stronger automation
Teamwork advantages:
- Simpler, less overwhelming
- Better for client work
- Cleaner interface
- Better support quality
- More focused feature set
Teamwork vs. Basecamp
Basecamp offers:
- Flat pricing model
- Simpler learning curve
- Better for basic needs
- Included client access
- Unlimited users
Teamwork advantages:
- More advanced features
- Better reporting
- Time tracking included
- Resource management
- Gantt charts and multiple views
Real User Experiences
Users appreciate Teamwork's all-round functionality, convenient collaboration tools, and built-in time tracking, though some aren't delighted about the steep learning curve, limited customization capabilities, and complicated integrations.
Positive Testimonials:
From a design perspective, teams have used Teamwork to manage electricians on-site, project managers remotely, and client teams, creating project spaces where everyone could access latest plans, share progress photos, and flag issues immediately.
Another team reported that marking major steps like sourcing parts, completing installations, and final inspections helped cut their average completion time.
Critical Feedback:
Some users found Teamwork inferior to other project management tools, noting it's hard to organize tasks by category and subcategory, and tracking changes or updates on tasks is much harder than in other tools.
Users mentioned experiencing computer issues, though other users talked about the same problem, suggesting it's something Teamwork should investigate.
Final Verdict: Is Teamwork Worth It in 2026?
The Bottom Line
Teamwork remains a solid choice for client-focused teams in 2026. It excels at what it's designed for: managing client projects with time tracking, resource planning, and profitability focus.
Worth It If:
You Run an Agency or Consultancy: The client-focused features alone justify the investment. Client portals, billable hour tracking, and built-in invoicing save significant time.
You Need All-in-One Solution: If you're tired of juggling separate tools for project management, time tracking, and billing, Teamwork consolidates everything.
You Value Transparent Pricing: The pricing based on number of projects rather than users allows for unlimited user collaboration without additional costs.
Your Team Size is Manageable: Teams of 5-50 users find Teamwork hits the optimal balance of features, usability, and cost.
Skip It If:
You Manage 100+ Projects: Performance issues at scale make it less suitable for massive operations.
Mobile is Your Priority: The mobile experience lags behind competitors and could frustrate on-the-go workers.
You're a Solo Freelancer: The platform offers more features than most solo workers need, and simpler tools would suffice.
Budget is Extremely Tight: While reasonably priced, costs add up. Consider the generous free plan for testing before committing.
You Need Advanced Analytics: Teams requiring sophisticated business intelligence should explore alternatives with stronger reporting.
Recommendations for 2026
Getting Started Successfully
Start with Free Plan: Test the waters with the free forever plan before committing financially. This gives your team time to adapt.
Plan Your Setup: Dedicate time upfront to configure permissions, workflows, and integrations properly. Rushing this phase causes problems later.
Leverage Templates: Use and create project templates to speed up recurring work and maintain consistency.
Train Your Team: Invest in proper onboarding. The knowledge base and support team can help accelerate adoption.
Start Small, Scale Up: Begin with a few projects and gradually expand as your team becomes comfortable.
Maximizing Value
Use Client Portals: Don't skip this feature. It significantly reduces email clutter and improves client satisfaction.
Track Everything: Make time tracking habitual. The data becomes invaluable for pricing future projects and improving profitability.
Leverage Automation: Set up automated workflows on the Deliver plan and above to reduce manual administrative work.
Regular Reviews: Use the reporting features to conduct regular project reviews and identify improvement opportunities.
Integrate Strategically: Connect your most-used tools but avoid integration overload that complicates your workflow.
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Conclusion
Teamwork.com remains a viable project management solution in 2026, particularly for agencies, consultancies, and client-focused teams. Its specialized features for billable work, client management, and resource planning set it apart from generic PM tools.
The platform delivers excellent value at lower tiers, though costs escalate as teams grow. The free plan is surprisingly generous, making it risk-free to test. Performance issues at massive scale and mobile experience shortcomings are notable weaknesses.
For small to medium-sized service businesses managing client projects, Teamwork hits the sweet spot. It combines essential project management with client collaboration and financial tracking in one intuitive package.
If your team fits the ideal user profile—client work, billable hours, resource management needs—Teamwork deserves serious consideration. The 30-day trial on paid plans provides ample opportunity to evaluate whether it meets your specific requirements.
The question isn't whether Teamwork is a good platform (it is). The question is whether it's the right platform for your specific team, projects, and workflow. Based on its 2026 capabilities, for the right audience, the answer is yes.